Privacy Policy

  1. Introduction: We are a Company registered in Malaysia, MYPICKLABALL SDN BHD (1409529-H).
  2. The information we collect: we collect information from you directly. When you register on our website or you buy anything from us, we will ask for some or all of the following information: name, email, phone no, full shipping and billing address including the postcode. We also record your password and IP address and if you finalize your purchase with us we will ask your credit card information: this will be collected by a third party payment gateway (and we do not see this).
  3. How we use the information we collect: When you browse our Website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: with your permission, we may send you emails about our Website, new products and other updates.
  4. Security measures: To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  5. EXABYTES : Our Website is hosted on EXABYTE. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through EXABYTE’s data storage, databases and the general EXABYTE application. They store your data on a secure server behind a firewall.
  6. Payment information : If you choose a direct payment gateway to complete your purchase, then EXABYTE stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Website and its service providers. For more insight, you may also want to read EXABYTE’s Terms of Service
  7. Cookies  
    In order to facilitate users, MYPICKLEBALL website may read the cookie data stored in user's computer. Users can cancel or limit the function by changing browser settings, but may not be able to use part of the website functions. If you want to know how to cancel or limit such function, please contact the MYPICKLEBALL.
  8. Age of consent: By using this site, you represent that you are at least the age of majority in your country or territory of residence, or that you are the age of majority in your country or territory of residence and you have given us your consent to allow any of your minor dependents to use this site.
  9. Changes to this Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions or comments? 

If you have any query, just drop us an email at info@mypickleball.my, we will be happy to help you!